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Alton Towers Hotel | Hotel in Stoke-on-Trent

7.6 (4 Reviews) |  1 Bathroom
Farley Hotel | Alton Towers Hotel

Hotel in Farley, Stoke-on-Trent

4 restaurants, a golf course, and a water park (surcharge) are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, an indoor pool, an outdoor pool, and 2 bars/lounges are onsite.
Alton Towers Hotel offers 694 accommodations. 26-inch plasma televisions come with digital channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access.


Guests can play rounds at the 18-hole golf course and enjoy the facilities at the waterpark with a lazy river and waterslides. An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Parking
Pool
View
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Heating
Hot Tub
Internet

Facility Overview

Bathrooms
  • Bathtub or shower
Bedroom
  • Heating
Breakfast
  • 4 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Free buffet breakfast available daily
Parking
  • Free self parking on site
  • Wheelchair-accessible parking available
Accessibility
  • Wheelchair-accessible parking
  • Elevator door width (inches): 43
  • Wheelchair-accessible pool
  • Wheelchairs available on site
  • Handrails in stairways
  • Elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Tile flooring in public areas
  • Stair-free path to entrance
  • Wheelchair-accessible path of travel
  • Thin carpet in room
  • Well-lit path to entrance
  • Assistive listening devices available
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible registration desk height (inches): 47
  • Hardwood flooring in public areas
  • Stairway handrail height (inches): 35
  • Wheelchair-accessible path to elevator
  • 20 on-site accessible parking spaces
Activities
  • Hot tub
  • Evening entertainment
  • Children's pool
  • Arcade/game room
  • Golf course
  • Lifeguards on site
  • Playground
  • Indoor pool
  • Outdoor pool
  • Water park access (surcharge)
  • Theme parks
Entertainment
  • 26-inch plasma TV
  • Digital channels
General
  • Meeting rooms - 19
  • Conference center (5909 square feet of space)
  • Ballroom
  • Vending machine
  • ATM/banking services
  • Gift shop/newsstand
  • Elevator
Guest Services
  • Luggage storage
  • Golf clubs
  • 24-hour front desk
  • Lazy river
  • Children's pool
  • Arcade/game room
  • Waterslide
  • Playground
  • Indoor pool
  • Outdoor pool
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Terrace
  • Lifeguards on site

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18
Check-out
Check-out before 10:00 am
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted safety features at this property include a fire extinguisher and window guards this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Linda
Sep 24, 2026 01:30:42 AM
Review Score:   4
Summary: Upon arrival to Splash Landings we went to the bar to order drinks. Over 10 minutes later we still had no drinks as the barman could not operate the till or simply pour a slushy. When we had breakfast in the morning it took longer to find a clean plate than it did to get breakfast. The beds were very hard and uncomfortable but we were only staying one night so we made do. I always strip the beds after we stay over at hotels to help the domestic staff and I was utterly disgusted by the bedding which lay beneath the sheets. The mould on the duvet and what I can only hope were tea stains on the duvets and pillows would be enough for anyone to throw them straight into the bin!! We love Alton Towers theme park but sadly Splash Landings resort needs extra resources to bring it back to a higher standard.
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Room Arrangement

Room Info Facilities
Family Triple Room (Alton Hotel Explorer)
Room Size: 258 square feet m2
2 Double Bed and Twin Bunk Bed
Family Triple Room (Alton Hotel Explorer)

General

Square meters - 24, Square feet - 258, Free toiletries, Daily housekeeping, Hair dryer, Phone, Private bathroom, Number of bathrooms - 1, Towels provided, Fan, Soap, Shampoo, Toilet paper, Ping - 7, Wardrobe or closet, Change of towels (on request), Travel crib, Bed count minimum 3, Bed count maximum 3
Family Cabin (Enchanted Village Pod)
Room Size: 65 square feet m2
3 Double Bed and Twin Beds
Family Cabin (Enchanted Village Pod)

General

Square meters - 6, Square feet - 65, Number of bathrooms - 1, Shared bathroom, Towels not available, Shared outdoor bathroom, Ping - 2, Bed count minimum 3, Bed count maximum 3
Family Triple Room, Accessible (Alton Hotel Explorer)
Room Size: 258 square feet m2
2 Double Bed and Twin Bunk Bed
Family Triple Room, Accessible (Alton Hotel Explorer)

General

Square meters - 24, Square feet - 258, Free toiletries, Daily housekeeping, Hair dryer, Phone, Private bathroom, Number of bathrooms - 1, Wheelchair accessible, Number of bedrooms - 1, Towels provided, Roll-in shower, Lever door handles, Height-adjusted amenities, Fan, Soap, Shampoo, Toilet paper, Ping - 7, Grab bar - near toilet, Grab bar - in shower, Bathroom emergency pull cord, Wardrobe or closet, Change of towels (on request), Travel crib, Bed count minimum 3, Bed count maximum 3
Family Cabin (Enchanted Village Lodge)
Room Size: 323 square feet m2
3 Double Bed, Twin Bunk Bed and Twin Trundle Bed
Family Cabin (Enchanted Village Lodge)

General

Square meters - 30, Square feet - 323, Free toiletries, Daily housekeeping, Hair dryer, Private bathroom, Number of bathrooms - 1, Number of bedrooms - 1, Towels provided, Fan, Soap, Shampoo, Toilet paper, Ping - 9, Porch or lanai, Wardrobe or closet, Change of towels (on request), Travel crib, Bed count minimum 4, Bed count maximum 4
Family Cabin, Accessible (Enchanted Village Lodge)
Room Size: 323 square feet m2
2 Double Bed and Twin Bunk Bed
Family Cabin, Accessible (Enchanted Village Lodge)

General

Square meters - 30, Square feet - 323, Free toiletries, Daily housekeeping, Hair dryer, Private bathroom, Number of bathrooms - 1, Wheelchair accessible, Towels provided, Roll-in shower, Wheelchair-width doorways, Fan, Soap, Shampoo, Toilet paper, Ping - 9, Porch or lanai, Lowered peephole/view port in door, Lowered locks/deadbolt, Low-height bed, Grab bar - near toilet, Bathroom emergency pull cord, Wardrobe or closet, Change of towels (on request), Travel crib, Doorway wheelchair width (inches) - 33, Doorway wheelchair width (centimeters) - 85, Low bed height (inches) - 24, Low bed height (centimeters) - 60, Bed count minimum 3, Bed count maximum 3
Family Triple Room (Splash Hotel Beachcomber)
Room Size: 172 square feet m2
2 Double Bed and Twin Trundle Bed
Family Triple Room (Splash Hotel Beachcomber)

General

Square meters - 16, Square feet - 172, Free toiletries, Daily housekeeping, Hair dryer, Phone, Private bathroom, Number of bathrooms - 1, Towels provided, Fan, Soap, Shampoo, Toilet paper, Ping - 5, Wardrobe or closet, Change of towels (on request), Travel crib, Bed count minimum 2, Bed count maximum 2
Family Triple Room, Accessible (Alton Hotel Artic Explorer)
Room Size: 258 square feet m2
2 Double Bed and Twin Bed
Family Triple Room, Accessible (Alton Hotel Artic Explorer)

General

Square meters - 24, Square feet - 258, Air conditioning, Free toiletries, Daily housekeeping, Hair dryer, Phone, Private bathroom, Number of bathrooms - 1, Wheelchair accessible, Number of bedrooms - 1, Towels provided, Roll-in shower, Lever door handles, Wheelchair-width doorways, Height-adjusted amenities, Fan, Soap, Shampoo, Toilet paper, Ping - 7, Lowered peephole/view port in door, Lowered locks/deadbolt, Low-height bed, Grab bar - near toilet, Grab bar - in shower, Bathroom emergency pull cord, Wardrobe or closet, Change of towels (on request), Travel crib, Doorway wheelchair width (inches) - 30, Doorway wheelchair width (centimeters) - 76, Low bed height (inches) - 25, Low bed height (centimeters) - 63, Bed count minimum 2, Bed count maximum 2
Design Quadruple Room, Accessible (Cbeebies Hotel Bugbies)
Room Size: 291 square feet m2
2 Double Bed and Twin Bunk Bed
Design Quadruple Room, Accessible (Cbeebies Hotel Bugbies)

General

Square meters - 27, Square feet - 291, Air conditioning, Free toiletries, Daily housekeeping, Hair dryer, Phone, Private bathroom, Number of bathrooms - 1, Towels provided, Roll-in shower, Lever door handles, Height-adjusted amenities, Soap, Shampoo, Toilet paper, Ping - 8, Grab bar - in shower, Bathroom emergency pull cord, Wardrobe or closet, Change of towels (on request), Travel crib, Bed count minimum 3, Bed count maximum 3
Family Quadruple Room (Splash Hotel Beachcomber)
Room Size: 226 square feet m2
2 Double Bed and Twin Bunk Bed
Family Quadruple Room (Splash Hotel Beachcomber)

General

Square meters - 21, Square feet - 226, Free toiletries, Daily housekeeping, Hair dryer, Phone, Private bathroom, Number of bathrooms - 1, Towels provided, Fan, Soap, Shampoo, Toilet paper, Ping - 6, Wardrobe or closet, Change of towels (on request), Travel crib, Bed count minimum 3, Bed count maximum 3
Design Quadruple Room (Cbeebies Hotel Bugbies)
Room Size: 291 square feet m2
2 Double Bed and Twin Bunk Bed
Design Quadruple Room (Cbeebies Hotel Bugbies)

General

Square meters - 27, Square feet - 291, Air conditioning, Free toiletries, Daily housekeeping, Hair dryer, Phone, Private bathroom, Number of bathrooms - 1, Towels provided, Soap, Shampoo, Toilet paper, Ping - 8, Wardrobe or closet, Change of towels (on request), Travel crib, Bed count minimum 3, Bed count maximum 3
Family Triple Room (Alton Hotel Explorer)
Room Size: 258 square feet m2
2 Double Bed and Twin Bunk Bed
Family Triple Room (Alton Hotel Explorer)

General

Square meters - 24, Square feet - 258, Free toiletries, Daily housekeeping, Hair dryer, Phone, Private bathroom, Number of bathrooms - 1, Number of bedrooms - 1, Towels provided, Fan, Soap, Shampoo, Toilet paper, Ping - 7, Wardrobe or closet, Change of towels (on request), Travel crib, Bed count minimum 3, Bed count maximum 3
Design Quadruple Room (Alton Hotel Moon Voyage)
Room Size: 258 square feet m2
2 Double Bed and Twin Bunk Bed
Design Quadruple Room (Alton Hotel Moon Voyage)

General

Square meters - 24, Square feet - 258, Air conditioning, Free toiletries, Daily housekeeping, Hair dryer, Phone, Private bathroom, Number of bathrooms - 1, Towels provided, Soap, Shampoo, Toilet paper, Ping - 7, Wardrobe or closet, Change of towels (on request), Travel crib, Bed count minimum 3, Bed count maximum 3

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this Alton Towers Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Alton Towers Hotel starts from $164 per night with includes Breakfast, Internet, Parking, View, Wheelchair Accessible, Security/Safety, Business Services, Bar, Child Friendly, Heating, Balcony/Terrace, Sports/Activities, Restaurant, Entertainment, Pool, Guest Services, Hot Tub, Accessibility with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Alton Towers Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Alton Towers Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.