Is this Douglas hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Douglas hotel?

Check-in time for Douglas hotel starts counting from 4:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Douglas hotel have a swimming pool?

Yes, this Douglas hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Douglas hotel?

Best-rates for the Douglas hotel starts from $225 per night with includes Accessibility, Sports/Activities, Bar, Guest Services, Laundry, View, Designated Smoking Area, Private Pool, Business Services, Spa, Fireplace/Heating, Pool, Oceanfront, Security/Safety, Wellness Facilities, Restaurant, Entertainment, Breakfast, Child Friendly, Parking, Hot Tub, Internet, Ocean View with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Douglas hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Douglas hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Douglas hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Douglas hotel?

Based on the information reported by the owner or manager, the Douglas hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Douglas hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Best Western Palace Hotel & Casino | Hotel in Douglas

| 7.5 (1851 Reviews) | 5 Bathrooms 10 Guests

Douglas Hotel | Best Western Palace Hotel & Casino

Hotel in Douglas

With the Isle of Man’s only licensed casino, Best Western Palace Hotel is centrally located on the beautiful Victorian Promenade overlooking Douglas Bay and just yards from the beach. The hotel features a panoramic sea view restaurant and a health club with an indoor pool. The bright and contemporary rooms at the Best Western Palace Hotel & Casino have a work desk, telephone, a hairdryer, a safe, and ironing facilities. They include a TV, tea/coffee making facilities, and some rooms have sea views. Free WiFi is also available throughout the complex. The Paragon Bar and Restaurant serves hearty breakfasts, a full lunchtime bar menu, and an evening carvery. The Palace Health Club has panoramic sea views, and features an indoor heated swimming pool, cardiovascular gym, weights gym, sauna, steam room, spa bath and pool-side lounge area for light meals. There is an on-site casino complete with an independent Chinese restaurant bingo lounge and slots lounge, with a variety of machines. During the weekend guests can enjoy a lively and dynamic atmosphere.

Best Western Palace Hotel & Casino is located in Douglas.

This 133 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Child Friendly, Parking, Oceanfront, and several others. This is a 4 star rated property and has over 1851 reviews with the average score of 7.5 . Coming to Douglas and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 133 Bedrooms Hotel if you want to learn more about this place in Douglas. These details are authentic, as they are provided by our partner, booking.com.

This Best Western Palace Hotel & Casino in Douglas is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Best Western Palace Hotel & Casino”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Parking

Pool

Designated Smoking Area

View

Private Pool

Ocean View

Oceanfront

Accessibility

Security/Safety

Business Services

Sports/Activities

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Breakfast

Fruit

Restaurant

Breakfast in the room

Special diet meals (on request)

Snack bar

Kids' meals

Wine/Champagne

Parking

Parking on site

Parking

Accessible parking

Private Parking

Activities

Hot tub/Jacuzzi

Steam room

Walking tours

Movie nights

Fitness classes

Casino

Tour or class about local culture

Locker rooms

Fitness

Fitness center

Spa facilities

Indoor pool

Beachfront

Beach

Bingo

Sauna

Indoor pool (year-round)

Karaoke

Bike tours

Personal trainer

Golf course (within 2 miles)

General

Smoke-free property

Elevator

Safe

Non-smoking rooms

Heating

Family rooms

Designated smoking area

Guest Services

Baggage storage

Business center

Dry cleaning

Room service

Packed lunches

Ironing service

ATM on site

Daily housekeeping

Laundry

24-hour front desk

Meeting/Banquet facilities

Express check-in/out

Fax/Photocopying

Private check-in/out

Invoice provided

Internet

Internet

Wifi

Free Wifi

Security/Safety

Fire extinguishers

CCTV outside property

Key card access

24-hour security

CCTV in common areas

Smoke alarms

Guests have the option to cancel any cleaning services for their accommodation during their stay

Linens, towels, and laundry washed in accordance with local authority guidelines

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation disinfected between stays

All plates, cutlery, glasses, and other tableware sanitized

Delivered food covered securely

Food can be delivered to guest accommodation

Face masks for guests available

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Staff follow all safety protocols as directed by local authorities

Hand sanitizer in guest accommodation and common areas

Access to healthcare professionals

First aid kits available

Screens or physical barriers between staff and guests in appropriate areas

Cashless payment available

Physical distancing rules followed

Spa

Pool with view

Beach chairs/Loungers

Shallow end

Heated pool

Swimming pool

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Payment Policy

Credit card required

Pet Policy

Pets are not allowed

Please note the property will contact guests when a booking is subject to the group policies.

Reviews

Value for money:

7.47

Location:

8.66

Staff:

8.52

Facilities:

7.61

Comfort:

7.81

Cleanliness:

7.84

James

Jan 28, 2026 08:00:00 AM

Review Score: 9

United Kingdom

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Great buffet breakfast. Good central location with car park

Summary: Great Overnight Stop

See All Reviews

Room Arrangement

Room Info	Facilities
Double Room with Sea View Room Type: Double Room Size: 15 m² 1 Full bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Shower, Body soap, Hairdryer, Free toiletries, Bathtub or shower, Shampoo, Toilet paper, Bathtub, Toilet, Private bathroom, Conditioner General Ironing facilities, Carpeted, Safe, Iron, Trash cans, Heating Media & Technology Flat-screen TV, TV, Radio, Telephone Services Wake-up service/Alarm clock Living Area Desk View Sea view, View Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs Kitchen Electric kettle Room Amenities Socket near the bed
Deluxe Double Room with Sea View Room Type: Double Room Size: 16 m² 1 Sofa bed Bed 1 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Shower, Body soap, Hairdryer, Free toiletries, Bathtub or shower, Shampoo, Toilet paper, Bathtub, Toilet, Private bathroom, Conditioner General Interconnecting room(s) available, Ironing facilities, Carpeted, Safe, Iron, Trash cans, Heating Media & Technology Flat-screen TV, TV, Radio, Telephone Services Wake-up service/Alarm clock Living Area Sitting area, Desk, Sofa View Sea view, View Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs Kitchen Electric kettle Room Amenities Sofa bed, Socket near the bed
Double Room Room Type: Double Room Size: 15 m² 1 Full bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Shower, Body soap, Hairdryer, Free toiletries, Bathtub or shower, Shampoo, Toilet paper, Bathtub, Toilet, Private bathroom, Conditioner General Ironing facilities, Carpeted, Safe, Iron, Trash cans, Heating Media & Technology Flat-screen TV, TV, Radio, Telephone Services Wake-up service/Alarm clock Living Area Desk Bedroom Wardrobe or closet, Alarm clock Kitchen Electric kettle Room Amenities Socket near the bed
Twin Room Room Type: Twin Room Size: 15 m² 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Shower, Body soap, Hairdryer, Free toiletries, Bathtub or shower, Shampoo, Toilet paper, Bathtub, Toilet, Private bathroom, Conditioner General Ironing facilities, Carpeted, Safe, Iron, Trash cans, Heating Media & Technology Flat-screen TV, TV, Radio, Telephone Services Wake-up service/Alarm clock Living Area Desk Bedroom Wardrobe or closet, Alarm clock Kitchen Electric kettle Room Amenities Socket near the bed
Twin Room with Sea View Room Type: Twin Room Size: 15 m² 2 Twin bed(s) Bed	Bathroom Shower, Body soap, Hairdryer, Free toiletries, Bathtub or shower, Shampoo, Toilet paper, Bathtub, Toilet, Private bathroom, Conditioner General Ironing facilities, Carpeted, Safe, Iron, Trash cans, Heating Media & Technology Flat-screen TV, TV, Radio, Telephone Outdoors Balcony Living Area Desk View View Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs Kitchen Electric kettle Room Amenities Socket near the bed