Is this Citysteps Hotels Newcastle West pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Citysteps Hotels Newcastle West have a swimming pool?

No, this Citysteps Hotels Newcastle West does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Citysteps Hotels Newcastle West a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Citysteps Hotels Newcastle West wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Citysteps Hotels Newcastle West has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Citysteps Hotels Newcastle West?

Based on the information reported by the owner or manager, the Citysteps Hotels Newcastle West indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Citysteps Hotels Newcastle West?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Citysteps Hotels Newcastle West | Hotel in Newcastle-upon-Tyne

8.4 (33 Reviews) | 1 Bathroom

Newcastle-upon-Tyne Hotel | Citysteps Hotels Newcastle West

Hotel in Newcastle-upon-Tyne

Hotel in Newcastle-upon-Tyne, near St. James' Park
This smoke-free hotel features free WiFi in public areas.
Change of towels is available on request.
Citysteps Hotels Newcastle West offers 26 accommodations with slippers. 32-inch flat-screen televisions come with digital channels.

Bathrooms include showers. This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered daily and change of towels can be requested.

Amenities

Security/Safety

Bedding/Linens

Fireplace/Heating

Guest Services

Entertainment

Child Friendly

Internet

Facility Overview

Bathrooms

Shower

Toilet paper

Towels

Soap

Shampoo

Bedroom

Heating

Bed sheets

Local maps

Slippers

Parking

No onsite parking available

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

This property does not have elevators

Upper floors accessible by stairs only

Activities

Casino

Entertainment

Digital channels

32-inch flat-screen TV

General

English

Smoke-free property

Guest Services

Daily housekeeping

Change of towels (on request)

Front desk (limited hours)

Internet

Available in some public areas: Free WiFi

In-room WiFi speed: 25+ Mbps

Available in all rooms: Free WiFi

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before 11:00 am

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Fiona

Dec 22, 2025 01:55:00 PM

Review Score: 8

Summary: Room spotless, staff friendpy and efficient

See All Reviews

Room Arrangement

Room Info	Facilities
Standard family of 5 room Room Size: 118 square feet m² 5 Twin Beds	General Square feet - 118, Number of living rooms 0, Bed count minimum 5, Private bathroom, Number of bedrooms - 0, Bed count maximum 5, Ping - 3, Square meters - 11, Number of bathrooms - 1
Standard Double Room-Shared Room Size: 119 square feet m² 1 Double Bed	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 119, Shared outdoor bathroom, Ping - 3, Shared bathroom, Bed count minimum 1, Bed count maximum 1, Square meters - 11, Number of bathrooms - 1
Standard Triple Room Room Size: 119 square feet m² 3 Twin Beds	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 119, No cribs (infant beds), Ping - 3, Bed count maximum 3, Square meters - 11, Number of bathrooms - 1, Bed count minimum 3
Standard Quad Room Room Size: 119 square feet m² 2 Double Beds	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 119, No cribs (infant beds), Ping - 3, Bed count minimum 2, Square meters - 11, Number of bathrooms - 1, Bed count maximum 2
Standard Double Studio Room Size: 119 square feet m² 1 Double Bed	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Square feet - 119, Ping - 3, Bed count minimum 1, Bed count maximum 1, Square meters - 11, Number of bathrooms - 1
Standard Double Room Room Size: 120 square feet m² 1 Double Bed	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Square feet - 120, Ping - 3, Bed count minimum 1, Bed count maximum 1, Square meters - 11, Number of bathrooms - 1
Standard Twin Room-Shared Room Size: 119 square feet m² 2 Twin Beds	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 119, Shared outdoor bathroom, Ping - 3, Shared bathroom, Bed count minimum 2, Square meters - 11, Number of bathrooms - 1, Bed count maximum 2
Standard Quad Room-Shared Room Size: 120 square feet m² 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 120, Ping - 3, Shared bathroom, Bed count minimum 2, Square meters - 11, Number of bathrooms - 1, Bed count maximum 2
Standard Single Room-Shared Room Size: 118 square feet m² 1 Twin Bed	General Square feet - 118, Number of living rooms 0, Number of bedrooms - 0, Shared outdoor bathroom, Ping - 3, Shared bathroom, Bed count minimum 1, Bed count maximum 1, Square meters - 11, Number of bathrooms - 1