Crowne Plaza London - Kingston by IHG | Hotel in Kingston upon Thames

| 7.7 (710 Reviews) | Pet Friendly 10 Bathrooms 24 Guests

Surbiton Hotel | Crowne Plaza London - Kingston by IHG

Hotel in Surbiton, Kingston upon Thames

Overlooking the River Thames, Crowne Plaza London - Kingston offers modern air-conditioned rooms, 5.4 mi from Twickenham Stadium and 5.6 mi from Wimbledon. Surbiton train station is 1 mi from the property, and it offers direct routes to London Waterloo. Complimentary WiFi and free parking is available onsite. Each air-conditioned room has a choice of 5 different pillow types from the hotels pillow menu. Featured is tea/coffee making facilities, a desk, and a flat-screen TV with cable and satellite channels.Executive rooms have balconies and views of the Thames, while suites have separate living rooms. Children stay and eat free when sharing a room with adults. A breakfast buffet including hot food and continental ingredients is served every morning and comes included in some rates, or can be purchased separately. This Holiday Inn hotel has a fitness center, business services, and offers 24-hour room service. Three Sixty restaurant services a variety of worldwide modern cuisine and guests can end the day with a drink at the bar. Holiday Inn London-Kingston South hotel has a peaceful location, with easy access to Thorpe Park, Chessington World of Adventures, the M25, M3 and A3. London Heathrow Airport is a 35-minute drive away.

Crowne Plaza London - Kingston by IHG is located in Kingston upon Thames.

This 123 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: TV, Security/Safety, Business Services, and several others. This is a 4 star rated property and has over 710 reviews with the average score of 7.7 . Coming to Kingston upon Thames and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 123 Bedrooms Hotel if you want to learn more about this place in Kingston upon Thames. These details are authentic, as they are provided by our partner, booking.com.

This Crowne Plaza London - Kingston by IHG in Kingston upon Thames is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Crowne Plaza London - Kingston by IHG”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pet Friendly

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

EV Charge Station

Business Services

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Breakfast

Snack bar

Coffee house on site

Special diet meals (on request)

Wine/Champagne

Breakfast in the room

Kids' meals

Restaurant

Parking

Parking garage

Private Parking

Electric vehicle charging station

Parking

Accessible parking

Parking on site

Accessibility

Bathroom emergency cord

Raised toilet

Toilet with grab rails

Lowered sink

Wheelchair accessible

Activities

Fitness center

Fitness

General

Family rooms

Elevator

Safe

Soundproof rooms

Wifi in all areas

Designated smoking area

Air conditioning

Facilities for disabled guests

Hypoallergenic room available

Smoke-free property

Heating

Non-smoking rooms

Pet friendly

Guest Services

Business center

Express check-in/out

Lockers

Packed lunches

Concierge

Vending machine (drinks)

Meeting/Banquet facilities

Dry cleaning

Shared lounge/TV area

Laundry

Baggage storage

Daily housekeeping

24-hour front desk

Fax/Photocopying

Room service

Vending machine (snacks)

Car rental

Invoice provided

Internet

Internet

Free Wifi

Wifi

Outdoors

Outdoor furniture

Sun deck

Security/Safety

Security alarm

Smoke alarms

CCTV in common areas

Key card access

Fire extinguishers

24-hour security

CCTV outside property

Linens, towels, and laundry washed in accordance with local authority guidelines

Use of cleaning chemicals that are effective against coronavirus

Guests have the option to cancel any cleaning services for their accommodation during their stay

Property cleaned by professional cleaning companies

Guest accommodation disinfected between stays

Breakfast to-go containers

Delivered food covered securely

All plates, cutlery, glasses, and other tableware sanitized

Physical distancing in dining areas

Food can be delivered to guest accommodation

Thermometers for guests provided by property

Staff follow all safety protocols as directed by local authorities

First aid kits available

Face masks for guests available

Hand sanitizer in guest accommodation and common areas

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Access to healthcare professionals

Process in place to check health of guests

Cashless payment available

Contactless check-in/out

Physical distancing rules followed

Screens or physical barriers between staff and guests in appropriate areas

Mobile app for room service

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Payment Policy

Credit card required

Pet Policy

Pets are allowed and charges may apply.

Please note that a maximum of 1 pet/dog is allowed per room.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:

8.21

Location:

8.93

Staff:

9.29

Facilities:

8.21

Comfort:

8.93

Cleanliness:

8.33

Brusby

Jul 27, 2026 07:00:00 AM

Review Score: 10

United Kingdom

Reviewer Type: Solo Traveller

Travel Purpose: leisure

Positive: Staff were polite and attentive, hotel and room were clean and well maintained. Our room was made up for our anniversary with balloons and candles which was a nice touch.

Summary: Excellent hotel wouldn't hesitate to stay again.

See All Reviews

Room Arrangement

Room Info	Facilities
Premium Twin Room with River View Room Type: Twin Room Size: 28 m² 2 Twin bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker, Minibar Bathroom Free toiletries, Shower, Additional toilet, Toilet paper, Bathrobe, Toilet, Private bathroom, Shampoo, Hairdryer, Conditioner General Safety deposit box, Ironing facilities, Iron, Key card access, Soundproofing, Air conditioning, Carpeted, Heating Media & Technology Flat-screen TV, Radio, TV, Telephone, Satellite channels Outdoors Balcony Living Area Desk View River view, View Kitchen Electric kettle Bedroom Cribs, Wardrobe or closet Accessibility Accessible by elevator Exclusive services Free gym access Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Premium King Room with River View Room Type: Double Room Size: 28 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker, Minibar Bathroom Slippers, Free toiletries, Shower, Additional toilet, Toilet paper, Bathrobe, Toilet, Private bathroom, Shampoo, Hairdryer, Conditioner General Safety deposit box, Ironing facilities, Iron, Key card access, Soundproofing, Air conditioning, Carpeted, Heating Media & Technology Flat-screen TV, Radio, TV, Telephone, Satellite channels Outdoors Balcony Living Area Desk View River view, View Kitchen Electric kettle Bedroom Cribs, Wardrobe or closet Accessibility Accessible by elevator Exclusive services Free gym access Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Premium Room Room Type: Double Room Size: 28 m² 1 Full bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar Bathroom Slippers, Free toiletries, Shower, Additional toilet, Toilet paper, Bathrobe, Toilet, Private bathroom, Shampoo, Hairdryer, Conditioner General Safety deposit box, Ironing facilities, Iron, Key card access, Soundproofing, Air conditioning, Carpeted, Heating Media & Technology Flat-screen TV, Radio, TV, Telephone, Satellite channels Outdoors Balcony Living Area Desk View River view, View Kitchen Electric kettle Bedroom Cribs, Wardrobe or closet Accessibility Accessible by elevator Exclusive services Free gym access Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Standard Room Room Type: Double Room Size: 19 m² 1 Full bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Free toiletries, Shower, Additional toilet, Toilet paper, Toilet, Private bathroom, Shampoo, Hairdryer, Conditioner General Safety deposit box, Ironing facilities, Iron, Key card access, Soundproofing, Air conditioning, Carpeted, Heating Media & Technology Flat-screen TV, Radio, TV, Telephone, Satellite channels Living Area Desk Kitchen Electric kettle Bedroom Wardrobe or closet Accessibility Accessible by elevator Exclusive services Free gym access Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Premium Double Room with River View Room Type: Double Room Size: 28 m² 1 Full bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker, Minibar Bathroom Slippers, Free toiletries, Shower, Additional toilet, Toilet paper, Bathrobe, Toilet, Private bathroom, Shampoo, Hairdryer, Conditioner General Safety deposit box, Ironing facilities, Iron, Key card access, Soundproofing, Air conditioning, Carpeted, Heating Media & Technology Flat-screen TV, Radio, TV, Telephone, Satellite channels Outdoors Balcony Living Area Desk View River view, View Kitchen Electric kettle Bedroom Cribs, Wardrobe or closet Accessibility Accessible by elevator Exclusive services Free gym access Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Standard Double Room Room Type: Double Room Size: 19 m² 1 Full bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Free toiletries, Shower, Additional toilet, Toilet paper, Toilet, Private bathroom, Shampoo, Hairdryer, Conditioner General Safety deposit box, Ironing facilities, Iron, Key card access, Soundproofing, Air conditioning, Interconnected room(s) available, Carpeted, Heating Media & Technology Flat-screen TV, Radio, TV, Telephone, Satellite channels Living Area Desk Kitchen Electric kettle Bedroom Wardrobe or closet Accessibility Accessible by elevator Exclusive services Free gym access Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Standard Double Room - Disability Access Room Type: Double Room Size: 19 m² 1 Full bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Free toiletries, Shower, Additional toilet, Toilet paper, Toilet, Private bathroom, Shampoo, Hairdryer, Conditioner General Safety deposit box, Ironing facilities, Iron, Key card access, Soundproofing, Air conditioning, Interconnected room(s) available, Carpeted, Heating Media & Technology Flat-screen TV, Radio, TV, Telephone, Satellite channels Living Area Desk Kitchen Electric kettle Bedroom Cribs, Wardrobe or closet Accessibility Roll-in shower, Accessible by elevator, Toilet with grab rails Exclusive services Free gym access Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Standard Room with Two Single Beds Room Type: Twin Room Size: 19 m² 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Free toiletries, Shower, Additional toilet, Toilet paper, Toilet, Private bathroom, Shampoo, Hairdryer, Conditioner General Safety deposit box, Ironing facilities, Iron, Key card access, Soundproofing, Air conditioning, Carpeted, Heating Media & Technology Flat-screen TV, Radio, TV, Telephone, Satellite channels Living Area Desk Kitchen Electric kettle Bedroom Wardrobe or closet Accessibility Accessible by elevator Exclusive services Free gym access Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
King Suite with Balcony Room Type: Suite Room Size: 45 m² 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Tea/Coffee maker, Minibar Bathroom Slippers, Free toiletries, Shower, Additional toilet, Toilet paper, Bathrobe, Toilet, Private bathroom, Shampoo, Hairdryer, Conditioner General Safety deposit box, Tile/Marble floor, Ironing facilities, Iron, Key card access, Soundproofing, Air conditioning, Carpeted, Heating Media & Technology Flat-screen TV, Radio, TV, Telephone, Satellite channels Outdoors Balcony Living Area Desk, Seating area, Sofa View River view, View Kitchen Electric kettle Bedroom Cribs, Wardrobe or closet Room amenities Sofa bed Accessibility Accessible by elevator Exclusive services Free gym access Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Two-Bedroom Double Suite with Two Double Beds Room Type: Suite Room Size: 55 m² 1 Full bed(s) Bed 1 Full bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker, Minibar Bathroom Slippers, Free toiletries, Shower, Additional toilet, Toilet paper, Bathrobe, Shared bathroom, Toilet, Private bathroom, Shampoo, Hairdryer, Conditioner General Safety deposit box, Tile/Marble floor, Ironing facilities, Iron, Key card access, Soundproofing, Air conditioning, Carpeted, Heating Media & Technology Flat-screen TV, Radio, TV, Telephone, Satellite channels Living Area Desk, Seating area, Sofa Kitchen Electric kettle Bedroom Cribs, Wardrobe or closet Accessibility Accessible by elevator Exclusive services Free gym access Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer

FAQ's

Is this property pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Surbiton hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

No, this Surbiton hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Surbiton hotel starts from $120 per night with includes Kitchen, Laundry, Air Conditioner, Pet Friendly, Designated Smoking Area, Entertainment, Wheelchair Accessible, Transportation/Shuttle, EV Charge Station, Wellness Facilities, Guest Services, Parking, TV, Security/Safety, Business Services, Fireplace/Heating, Bar, Internet, Balcony/Terrace, Accessibility, Restaurant, Toiletries, Breakfast, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Surbiton hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Surbiton hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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