DoubleTree by Hilton Hotel London ExCel | Hotel in London
Hotel in Custom House, London
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a business center, and conference space.
DoubleTree by Hilton Hotel London ExCel offers 287 air-conditioned accommodations with laptop-compatible safes and safes. Televisions come with pay movies. Bathrooms include complimentary toiletries and hair dryers.
This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour fitness center.
Guests under 18 years old are not allowed in the fitness facility.
Amenities
Facility Overview
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Hair dryer
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Free toiletries
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Private bathroom
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Towels
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Laptop-compatible safe
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Desk
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Free newspapers
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Iron/ironing board
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Phone
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Laptop-friendly workspace
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Soundproofing
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Connecting rooms available
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Bed sheets
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Free cribs/infant beds
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Blackout drapes/curtains
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Air conditioning
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1 restaurant
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Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7 AM–11 AM on weekends: GBP 19.5 per person
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1 bar
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Room service available
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Self parking on site (GBP 15 per night)
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Electric car charging station on site
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Wheelchair-accessible parking available
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Limited onsite parking
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Assistive listening devices available
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Wheelchair-accessible concierge desk
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Wheelchair-accessible path to elevator
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Wheelchair accessible (may have limitations)
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Well-lit path to entrance
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Visual alarms in hallways
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Wheelchair-accessible fitness center
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Wheelchair-accessible public washroom
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Wheelchair-accessible registration desk
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Elevator
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Wheelchair-accessible business center
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Wheelchair-accessible parking
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Wheelchairs available on site
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Handrails in stairways
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24-hour fitness center
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TV
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Pay movies
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Conference space (882 square feet)
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Computer station
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Business center
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Meeting rooms - 2
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Designated smoking areas
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Free newspapers in lobby
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Front-desk safe
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ATM/banking services
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Banquet hall
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Vending machine
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Elevator
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Filipino
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Russian
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Portuguese
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German
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English
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French
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Slovenian
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Polish
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Lithuanian
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Italian
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Spanish
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Romanian
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Free cribs/infant beds
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Snack bar/deli
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Soundproofed rooms
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Laundry facilities
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Luggage storage
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Multilingual staff
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Laundry facilities
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Daily housekeeping
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24-hour front desk
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Tour/ticket assistance
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Dry cleaning service
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Concierge services
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Available in some public areas: Free WiFi
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Available in all rooms: Free WiFi
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Terrace
Policies
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property reserves the right to pre-authorize the guest's credit card prior to arrival. safety features at this property include a fire extinguisher this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Deluxe Room, 1 Queen Bed (Water View)
Room Size:
258 square feet m2
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GeneralSquare meters - 24, Square feet - 258, Ocean view, Air conditioning, Hair dryer, Phone, Private bathroom, Shower only, Slippers, Television, Pets not allowed, Ping - 7.25, Bed count minimum 1, Bed count maximum 1 |
|
Room, 1 Queen Bed
Room Size:
226 square feet m2
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GeneralPet-friendly room, Square meters - 21, Square feet - 226, Air conditioning, Hair dryer, Phone, Private bathroom, Shower only, Television, Ping - 6.35, Bed count minimum 1, Bed count maximum 1, Extra bed count 0 |
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Deluxe Suite, 1 King Bed (Water View)
Room Size:
581 square feet m2
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GeneralSquare meters - 54, Square feet - 581, Separate dining area, Bathrobes, Phone, Private bathroom, Shower only, No rollaway/extra beds, Separate bedroom, Number of bedrooms - 1, Pets not allowed, Ping - 16.33, Bed count minimum 1, Bed count maximum 1 |
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Deluxe Room, 1 King Bed (Water View)
Room Size:
258 square feet m2
|
GeneralSquare meters - 24, Square feet - 258, Bathrobes, Phone, Private bathroom, Shower only, Pets not allowed, Ping - 7.25, Bed count minimum 1, Bed count maximum 1, Extra bed count 0 |
|
Suite, 1 Queen Bed, City View
Room Size:
334 square feet m2
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GeneralSquare meters - 31, Square feet - 334, Separate dining area, Air conditioning, City view, Hair dryer, Phone, Refrigerator, Shower only, Slippers, Television, No rollaway/extra beds, Separate bedroom, Number of bedrooms - 1, Pets not allowed, Ping - 9.39, Bed count minimum 1, Bed count maximum 1 |
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Suite, 1 Queen Bed, Balcony, City View
Room Size:
334 square feet m2
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GeneralBalcony, Square meters - 31, Square feet - 334, Separate dining area, Ocean view, Air conditioning, City view, Hair dryer, Phone, Refrigerator, Shower only, Slippers, Television, No rollaway/extra beds, Separate bedroom, Number of bedrooms - 1, Pets not allowed, Ping - 9.39, Bed count minimum 1, Bed count maximum 1 |
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Room, 1 Queen Bed with Sofa bed
Room Size:
226 square feet m2
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GeneralSquare meters - 21, Square feet - 226, Air conditioning, Hair dryer, Phone, Private bathroom, Shower only, Sofa bed, Television, Pets not allowed, Ping - 6.35, Bed count minimum 2, Bed count maximum 2, Extra bed count 1 |
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Room, 2 Twin Beds (Guest)
Room Size:
226 square feet m2
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GeneralSquare meters - 21, Square feet - 226, Air conditioning, Hair dryer, Phone, Private bathroom, Shower only, Television, Pets not allowed, Ping - 6.35, Bed count minimum 2, Bed count maximum 2 |
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Deluxe Room, 2 Twin Beds, Accessible
Room Size:
258 square feet m2
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GeneralSquare meters - 24, Square feet - 258, Ocean view, Air conditioning, Bathrobes, Coffee/tea maker, Hair dryer, Phone, Private bathroom, Number of bathrooms - 1, Shower only, Slippers, Television, Wheelchair accessible, Roll-in shower, Visual fire alarm, Vibrating pillow alarm, Wheelchair-width doorways, Pets not allowed, Ping - 7, Hand-held showerhead, Height-adjustable showerhead, Grab bar - near toilet, Grab bar - in shower, Bathroom emergency pull cord, Bed count minimum 2, Bed count maximum 2 |
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Deluxe Room, 1 Queen Bed, Balcony
Room Size:
258 square feet m2
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GeneralBalcony, Square meters - 24, Square feet - 258, Ocean view, Air conditioning, Bathrobes, Hair dryer, Phone, Shower only, Slippers, Television, Pets not allowed, Ping - 7.25, Bed count minimum 1, Bed count maximum 1, Extra bed count 0 |
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Deluxe Room, 2 Twin Beds
Room Size:
258 square feet m2
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GeneralSquare meters - 24, Square feet - 258, Ocean view, Air conditioning, Bathrobes, Hair dryer, Phone, Private bathroom, Shower only, Slippers, Television, Pets not allowed, Ping - 7.25, Bed count minimum 2, Bed count maximum 2, Extra bed count 0 |
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Room, 2 Twin Beds, Accessible
Room Size:
226 square feet m2
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GeneralSquare meters - 21, Square feet - 226, Air conditioning, Hair dryer, Phone, Private bathroom, Shower only, Television, Wheelchair accessible, Wheelchair-width doorways, Pets not allowed, Ping - 6.35, Bed count minimum 2, Bed count maximum 2 |
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Suite, 1 King Bed, City View
Room Size:
334 square feet m2
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GeneralSquare meters - 31, Square feet - 334, Separate dining area, Bathrobes, City view, Phone, Private bathroom, Refrigerator, Shower only, Slippers, No rollaway/extra beds, Separate bedroom, Number of bedrooms - 1, Pets not allowed, Ping - 9.39, Bed count minimum 1, Bed count maximum 1 |
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Room, 1 Queen Bed, Accessible
Room Size:
226 square feet m2
|
GeneralSquare meters - 21, Square feet - 226, Ocean view, Air conditioning, Hair dryer, Phone, Private bathroom, Shower only, Slippers, Television, Roll-in shower, Visual fire alarm, Vibrating pillow alarm, Pets not allowed, Ping - 6, Hand-held showerhead, Height-adjustable showerhead, Grab bar - near toilet, Grab bar - in shower, Bathroom emergency pull cord, Bed count minimum 1, Bed count maximum 1 |
FAQ's
Is this property pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
What time is check-in & check-out at property?
Check-in time for Custom House hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Does the property have a swimming pool?
No, this Custom House hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in property?
Best-rates for the Custom House hotel starts from $124 per night with includes Bedding/Linens, Wellness Facilities, Bar, Toiletries, Entertainment, Air Conditioner, Designated Smoking Area, TV, Balcony/Terrace, Restaurant, Internet, Wheelchair Accessible, Guest Services, Child Friendly, Laundry, Parking, Accessibility, Business Services, Breakfast with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is property a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the property wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Custom House hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the property?
Based on the information reported by the owner or manager, the Custom House hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for property?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
