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Raffles London at The OWO | Hotel in London

| 9.8 (127 Reviews) |  1 Bathroom
London City Centre Hotel | Raffles London at The OWO

Hotel in London City Centre, London

This smoke-free hotel features 9 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Additionally, 3 bars/lounges, a health club, and valet parking are onsite.
Housekeeping is available on request.
Raffles London at The OWO offers 120 accommodations with iPads and minibars. Each accommodation is individually furnished and decorated. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include safes and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.


Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Toilet paper
  • Shampoo
  • Rainfall showerhead
  • Bathrobes
  • Towels
  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Children's robes
  • Soap
Bedroom
  • Individually decorated
  • Turndown service
  • Children's slippers
  • Individually furnished
  • Water-efficient showers only
  • Iron/ironing board (on request)
  • Phone
  • Laptop-friendly workspace
  • Guidebooks/recommendations
  • Bulk dispenser for toiletries
  • Soundproofing
  • Recycling
  • Slippers
  • Connecting rooms available
  • Safe
  • Restaurant dining guide
  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Bed sheets
  • Heating (climate-controlled)
  • Pillow menu
  • Premium bedding
Breakfast
  • Full breakfast available for a fee daily 7:00 AM–10:30 AM: GBP 45 for adults and GBP 22.50 for children
  • 3 bars/lounges
  • 9 restaurants
  • Champagne service
  • Free tea bags/instant coffee
  • Minibar
  • Electric kettle
Parking
  • Wheelchair-accessible parking and van parking available
  • Electric car charging station on site
  • Valet parking on site (GBP 70 per night)
Accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchairs available on site
  • Grab bar in shower
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible fitness center
  • High pile carpet in room
  • Valet for wheelchair-equipped vehicle
  • Area rugs in public areas
  • Bathroom emergency pull cord
  • 19 on-site accessible parking spaces
  • Grab bar near toilet
  • Elevator
  • Handrails in stairways
  • Hand-held showerhead
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant
  • Area rugs in room
  • Wheelchair-accessible public washroom
  • Roll-in shower
  • Smooth flooring in public areas
  • Cobblestone flooring in public areas
  • Wheelchair-accessible van parking
  • Hardwood flooring in room
  • Wheelchair-accessible path to elevator
  • Vibrating pillow alarm
  • Wheelchair-accessible spa
  • Height-adjustable showerhead
  • Tile flooring in room
  • Wheelchair-accessible business center
Activities
  • Casino
  • Health/beauty spa
  • Outlet shopping
  • Fitness classes
  • Full-service spa
  • Yoga classes
  • Bicycle rentals
  • Pilates classes
  • Fitness center
  • Indoor pool
Entertainment
  • Premium channels
  • Cable channels
  • iPad
  • 55-inch Smart TV
General
  • Dutch
  • Arabic
  • Chinese (Cantonese)
  • Greek
  • Russian
  • Portuguese
  • Chinese (Mandarin)
  • German
  • English
  • French
  • Polish
  • Spanish
  • Italian
  • Irish
  • Serbian
  • Danish
  • Newspapers in lobby
  • Front-desk safe
  • Reception hall
  • Banquet hall
  • Elevator
  • Ballroom
  • Vegetarian dining options
  • Comprehensive recycling policy
  • Local artist showcase
  • Couples dining
  • Locally-owned & organized tours & activities
  • Comprehensive food waste policy
  • No plastic water bottles
  • Smoke-free property
  • No plastic drinking straws
  • Reusable tableware only
  • At least 80% organic food
  • Vegan dining options
  • No plastic soda bottles
  • Biodegradable coffee stirrers
  • At least 80% lighting from LEDs
  • Reusable cups only
  • At least 80% of food locally-sourced
  • Biodegradable drinking straws
  • Romance packages available
  • Double-glazed windows
  • Local culture & ecosystem education
  • No plastic coffee stirrers
Guest Services
  • Indoor pool
  • Highchair
  • Soundproofed rooms
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Change of towels (on request)
  • Turndown service
  • Wedding services
  • Daily housekeeping
  • Laundry facilities
  • Change of bedsheets (on request)
  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning service
  • Concierge services
Internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Spa
  • Massages
  • Massage/treatment rooms
  • Steam room
  • Sauna
  • 7 treatment rooms
  • Couples treatment room(s)
  • Spa open daily

Policies

Check-in
Check-in time starts at 3:00 pm minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. rollaway/extra beds are available for gbp 80.0 per night.
Payment Policy
Fee for full breakfast: approximately gbp 45 for adults and gbp 22.50 for children valet parking fee: gbp 70 per night rollaway bed fee: gbp 80.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets stay free service animals are welcome, and are exempt from fees food and water bowls are available

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, mobile payments, and cash mobile payment options include: alipay, google pay, apple pay, amazon pay, gopay, paypal, twint, and wechat pay safety features at this property include a fire extinguisher and window guards

Reviews

Paola
Oct 23, 2026 11:37:55 PM
Review Score:   8
Summary: Very good position, historical building but the breakfast a buffet is below expectatios. Expansive but only few salty food. The room is clean but windows are close to a tall wall and there is not a choice of pillow (it can't be missing in a five stars hotel)
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Room Arrangement

Room Info Facilities
Executive Twin Room
Room Size: m2
2 Queen Beds
Executive Twin Room

General

Coffee/tea maker, Desk, Bed count minimum 2, Bed count maximum 2
Suite, Corner
Room Size: 1033 square feet m2
1 King Bed
Suite, Corner

General

Square meters - 96, Square feet - 1033, Separate dining area, Separate sitting area, Coffee/tea maker, Desk, In-room massage available, Free cribs/infant beds, Number of bedrooms - 1, Rollaway/extra beds (surcharge), Toilet with electronic bidet, Ping - 29, Desk chair, Dining table, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Superior Twin Room
Room Size: m2
2 Queen Beds
Superior Twin Room

General

Coffee/tea maker, Bed count minimum 2, Bed count maximum 2
Classic Room
Room Size: 334 square feet m2
1 King Bed
Classic Room

General

Square meters - 31, Square feet - 334, Coffee/tea maker, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Ping - 9, Bed count minimum 1, Bed count maximum 1
Deluxe Twin Room
Room Size: m2
2 Queen Beds
Deluxe Twin Room

General

Coffee/tea maker, Bed count minimum 2, Bed count maximum 2
Suite (Ministerial)
Room Size: 893 square feet m2
1 King Bed
Suite (Ministerial)

General

Square meters - 83, Square feet - 893, Separate dining area, Separate sitting area, Coffee/tea maker, Desk, In-room massage available, Wheelchair accessible, Free cribs/infant beds, Number of bedrooms - 1, Rollaway/extra beds (surcharge), Wheelchair-width doorways, Ping - 25, Low-height counters/sink, Low-height bed, Desk chair, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Junior Suite Twin
Room Size: m2
1 Double Bed

General

Coffee/tea maker, Bed count minimum 1, Bed count maximum 1
Suite (Westminister)
Room Size: 689 square feet m2
1 King Bed
Suite (Westminister)

General

Square meters - 64, Square feet - 689, Separate dining area, Separate sitting area, Coffee/tea maker, Desk, In-room massage available, Wheelchair accessible, Free cribs/infant beds, Number of bedrooms - 1, Rollaway/extra beds (surcharge), Wheelchair-width doorways, Ping - 19, Low-height counters/sink, Low-height bed, Desk chair, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Superior Room
Room Size: 366 square feet m2
1 King Bed
Superior Room

General

Square meters - 34, Square feet - 366, Coffee/tea maker, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Ping - 10, Bed count minimum 1, Bed count maximum 1
Deluxe Room
Room Size: 388 square feet m2
1 King Bed
Deluxe Room

General

Square meters - 36, Square feet - 388, Coffee/tea maker, Wheelchair accessible, Free cribs/infant beds, Number of bedrooms - 1, Rollaway/extra beds (surcharge), Wheelchair-width doorways, Ping - 11, Low-height counters/sink, Low-height bed, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Suite, 1 Double Bed
Room Size: m2
1 Double Bed
Suite, 1 Double Bed

General

Coffee/tea maker, Desk, Bed count minimum 1, Bed count maximum 1
Junior Suite
Room Size: 646 square feet m2
2 Double Bed and Double Sofa Bed
Junior Suite

General

Square meters - 60, Square feet - 646, Coffee/tea maker, Desk, In-room massage available, Wheelchair accessible, Free cribs/infant beds, Number of bedrooms - 1, Rollaway/extra beds (surcharge), Wheelchair-width doorways, Ping - 18, Low-height counters/sink, Low-height bed, Desk chair, Bed count minimum 2, Bed count maximum 2, Extra bed count 1
Executive Room
Room Size: 441 square feet m2
1 King Bed
Executive Room

General

Square meters - 41, Square feet - 441, Coffee/tea maker, Wheelchair accessible, Free cribs/infant beds, Number of bedrooms - 1, Rollaway/extra beds (surcharge), Wheelchair-width doorways, Ping - 12, Low-height counters/sink, Low-height bed, Bed count minimum 1, Bed count maximum 1, Extra bed count 1

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this London City Centre hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the London City Centre hotel starts from $1,404 per night with includes Entertainment, Internet, Parking, Accessibility, Wellness Facilities, Spa, Guest Services, Air Conditioner, Toiletries, Breakfast, Kitchen, Pool, Wheelchair Accessible, Security/Safety, Business Services, Restaurant, Bar, Child Friendly, Laundry, TV, Bedding/Linens with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the London City Centre hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the London City Centre hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.