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The Westin London City | Hotel in London

| 9.4 (399 Reviews) |  1 Bathroom
Queenhithe Hotel | The Westin London City

Hotel in Queenhithe, London

A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite.
Housekeeping is available on request.
The Westin London City offers 226 air-conditioned accommodations with tablet computers and espresso makers. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 55-inch Smart televisions come with digital channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This London hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

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Amenities

Air Conditioner
Pool
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Fireplace
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Heating
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shower
  • Soap
  • Shampoo
  • Bathrobes
  • Toothbrush and toothpaste
  • Free toiletries
  • Toilet paper
  • Hair dryer
Bedroom
  • Local maps
  • Guidebooks/recommendations
  • Separate sitting area
  • Bulk dispenser for toiletries
  • Water-efficient toilets only
  • Restaurant dining guide
  • Phone
  • Connecting rooms available
  • Energy-saving switches
  • Slippers
  • Recycling
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Desk chair
  • Soundproofing
  • Desk
  • Water-efficient showers only
  • Safe
  • Egyptian cotton sheets
  • Blackout drapes/curtains
  • Heating
  • Free cribs/infant beds
  • Pillow menu
  • Air conditioning
  • Bed sheets
  • Premium bedding
Breakfast
  • 24-hour room service
  • 1 bar
  • 1 restaurant
  • English breakfast available for a fee daily 6:30 AM–10:30 AM: GBP 30 per person
  • Free bottled water
  • Espresso maker
  • Electric kettle
Parking
  • Onsite parking available only on request
  • Offsite parking within 984 ft (GBP 32 per day)
Accessibility
  • Hand-held showerhead
  • Wheelchair-accessible registration desk height (inches): 44
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible spa
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Area rugs in room
  • Handrails in stairways
  • Elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Pool hoist on site
  • Wheelchair-accessible path of travel
  • Doorbell and phone notification
  • Elevator door width (inches): 39
  • Grab bar near toilet
  • Stairway handrail height (inches): 41
  • Well-lit path to entrance
  • Lever door handles
  • Vibrating pillow alarm
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Magnifying mirror
Activities
  • Zoo
  • Health/beauty spa
  • 24-hour fitness center
  • Steam room
  • Sauna
  • Indoor pool
  • Full-service spa
Entertainment
  • 55-inch Smart TV
  • Streaming services
  • Tablet computer
  • Digital channels
General
  • Meeting rooms - 7
  • Conference space (6458 square feet)
  • Computer station
  • At least 80% lighting from LEDs
  • Double-glazed windows
  • No plastic drinking straws
  • Vegan dining options
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Locally-owned & organized tours & activities
  • Reusable cups only
  • Smoke-free property
  • Vegetarian dining options
  • Communal living room
  • TV in lobby
  • Local artist showcase
  • Fireplace in lobby
  • Biodegradable drinking straws
  • Reusable tableware only
  • No plastic water bottles
  • Living plant wall
  • Elevator
  • Ballroom
  • Banquet hall
  • Free newspapers in lobby
  • Portuguese
  • Russian
  • Italian
  • English
  • Spanish
  • French
  • Georgian
  • German
Guest Services
  • Wedding services
  • Multilingual staff
  • Change of bedsheets (on request)
  • 24-hour front desk
  • Luggage storage
  • Tour/ticket assistance
  • Dry cleaning service
  • Daily housekeeping
  • Porter/bellhop
  • Change of towels (on request)
  • Concierge services
  • Laundry facilities
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms
  • Free cribs/infant beds
Internet
  • Available in some public areas: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in all rooms: Free WiFi
Spa
  • Spa open daily
  • Steam room
  • Aromatherapy
  • Body treatments
  • Hot tub
  • Massage - prenatal
  • Body scrubs
  • Sauna
  • Facials
  • 5 treatment rooms
  • Massage/treatment rooms
  • Massage - hot stone

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18
Check-out
Check-out before 11:00 am
Child Policy
Children are welcome. rollaway/extra beds are available for gbp 50.0 per day. free cribs (infant beds)!
Payment Policy
Fee for english breakfast: approximately gbp 30 per person nearby parking fee: gbp 32 per day (984 ft away) pet fee: gbp 50 per pet, per night service animals are exempt from fees rollaway bed fee: gbp 50.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets allowed for an extra charge of gbp 50 per pet, per night service animals are welcome, and are exempt from fees welcoming dogs and cats only 1 total (up to 33 lbs per pet) pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation food and water bowls are available

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation guests must contact this property in advance to reserve onsite parking this property accepts credit cards, debit cards, mobile payments, and cash mobile payment options include: google pay and apple pay this property reserves the right to pre-authorize the guest's credit card prior to arrival. safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

John
Aug 30, 2026 07:19:04 PM
Review Score:   10
Summary: Really nice hotel with lovely staff. The pool and spa area were a great place to relax and the hotel’s location right on the river and just across from Borough Market is great.
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Room Arrangement

Room Info Facilities
Signature Room, 2 Double Beds
Room Size: 323 square feet m2
2 Double Beds
Signature Room, 2 Double Beds

General

Pet-friendly room, Square meters - 30, Square feet - 323, City view, Private bathroom, Number of bathrooms - 1, No rollaway/extra beds, Number of bedrooms - 1, Ping - 9, Bed count minimum 2, Bed count maximum 2
Room, 1 King Bed
Room Size: 323 square feet m2
1 King Bed
Room, 1 King Bed

General

Pet-friendly room, Square meters - 30, Square feet - 323, City view, Private bathroom, Number of bathrooms - 1, No rollaway/extra beds, Number of bedrooms - 1, Ping - 9, Bed count minimum 1, Bed count maximum 1
Room, 3 Bedrooms, Balcony (The Grosvenor Residence, View)
Room Size: 1770 square feet m2
1 King Bed
Room, 3 Bedrooms, Balcony (The Grosvenor Residence, View)

General

Balcony, Square meters - 164, Square feet - 1770, Separate dining area, Kitchen, Cookware, dishware, and utensils, Dishwasher, Microwave, Private bathroom, River view, Number of bathrooms - 3, Stovetop, No rollaway/extra beds, Number of bedrooms - 1, Oven, Ping - 50, Freezer, Location - top floor, Dining table, Kitchen island, Bed count minimum 1, Bed count maximum 1
Room, 3 Bedrooms, River View (The Cadogan Residence, View)
Room Size: 1770 square feet m2
1 King Bed
Room, 3 Bedrooms, River View (The Cadogan Residence, View)

General

Balcony, Square meters - 164, Square feet - 1770, Separate dining area, Kitchen, Cookware, dishware, and utensils, Dishwasher, Microwave, Private bathroom, River view, Number of bathrooms - 3, Stovetop, No rollaway/extra beds, Number of bedrooms - 1, Oven, Ping - 50, Freezer, Location - ground floor, Dining table, Kitchen island, Bed count minimum 1, Bed count maximum 1
Executive Suite, 1 Bedroom, City View
Room Size: 1023 square feet m2
1 King Bed
Executive Suite, 1 Bedroom, City View

General

Square meters - 95, Square feet - 1023, Separate dining area, Number of living rooms 1, City view, Private bathroom, Number of bathrooms - 1, Number of bedrooms - 3, Rollaway/extra beds (surcharge), Ping - 29, Heated floors, Location - top floor, Dining table, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Luxury Room, 1 King Bed
Room Size: 344 square feet m2
1 King Bed
Luxury Room, 1 King Bed

General

Pet-friendly room, Square meters - 32, Square feet - 344, City view, Private bathroom, Number of bathrooms - 1, No rollaway/extra beds, Number of bedrooms - 1, Ping - 10, Location - top floor, Bed count minimum 1, Bed count maximum 1
Classic Room, 1 King Bed
Room Size: 323 square feet m2
1 King Bed
Classic Room, 1 King Bed

General

Pet-friendly room, Square meters - 30, Square feet - 323, City view, Private bathroom, Number of bathrooms - 1, Wheelchair accessible, No rollaway/extra beds, Number of bedrooms - 1, Roll-in shower, Visual fire alarm, Wheelchair-width doorways, Ping - 9, Lowered peephole/view port in door, Grab bar - near toilet, Grab bar - in shower, Bathroom emergency pull cord, Toilet grab bar height (inches) - 28, Toilet grab bar height (centimeters) - 70, Shower grab bar height (inches) - 34, Shower grab bar height (centimeters) - 87, Doorway wheelchair width (inches) - 36, Doorway wheelchair width (centimeters) - 90, Roll-in shower width (inches) - 83, Roll-in shower width (centimeters) - 210, Bed count minimum 1, Bed count maximum 1
Signature Room, 1 King Bed
Room Size: 323 square feet m2
1 King Bed
Signature Room, 1 King Bed

General

Pet-friendly room, Square meters - 30, Square feet - 323, City view, Private bathroom, Number of bathrooms - 1, No rollaway/extra beds, Number of bedrooms - 1, Ping - 9, Bed count minimum 1, Bed count maximum 1
Duplex, 1 Bedroom (View)
Room Size: 646 square feet m2
1 King Bed
Duplex, 1 Bedroom (View)

General

Pet-friendly room, Square meters - 60, Square feet - 646, Number of living rooms 1, City view, Free newspaper, Private bathroom, Number of bathrooms - 1, Turndown service, Number of bedrooms - 1, Rollaway/extra beds (surcharge), Ping - 18, Location - top floor, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Luxury Room, 2 Double Beds
Room Size: 344 square feet m2
2 Double Beds
Luxury Room, 2 Double Beds

General

Pet-friendly room, Square meters - 32, Square feet - 344, City view, Private bathroom, Number of bathrooms - 1, No rollaway/extra beds, Number of bedrooms - 1, Ping - 10, Location - top floor, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this The Westin London City has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the The Westin London City starts from $415 per night with includes Security/Safety, Business Services, Wellness Facilities, Child Friendly, Heating, Hot Tub, Kitchen, Laundry, Air Conditioner, TV, Accessibility, Spa, Internet, Pool, Wheelchair Accessible, Restaurant, Bar, Toiletries, Breakfast, Bedding/Linens, Fireplace, Guest Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Westin London City is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the The Westin London City indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.